Senior Ocean Import Coordinator

Chi Tiết Tuyển Dụng

Mô Tả Công Việc

I. Roles and Responsibilities

- Handle full import process for Ocean freight shipment with all term included manage door delivery activities based on SEKO process and timeliness.

- Provide comprehensive and professional services to customers, working to acquire, retain and develop relationships.

- Resolve customer dispute or complaint cases with care and in compliance with all internal and regulatory company requirements and customer's standard operating procedure.

- Ensure the daily excellent service provided and the KPI metOther work arranged by direct supervisor or manager.

- Cargo Wise One system knowledge and data analysist is preferred.

Địa điểm làm việc:

- Tầng 8, tòa nhà The Six8, 24-26 Phan Đình Giót, Phường 2, Quận Tân Bình, TP. Hồ Chí Minh

Yêu Cầu Ứng Viên

II. Education and Experience requirements

- Good command of written and spoken English and VN.

- Growth mindset/ adapt to change

- Have exxperience in handle medium to big operation import, 300-500 cont/month

- Good communication and interpersonal skills.

- Knowledge & good experience in handling Ocean freight shipments, customs and inland transport is an advantage.

- Be a good team player and able to work under pressure.1-3 years of customer services / operation experience in freight forwarding industry.

- Responsible, pro-active and attention to detail.

- Bachelors degree or above

III. Job Skills, Personality and Competencies for this position

- Reliable, well organized, honest, team-player

- Excellent communication skill in both VN and English, responsible, active.

- Good PC skills in MS Word, MS PowerPoint and MS Excel

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